![]() There are four basic types of communication: The author draws our attention to a general tendency to rush into other people’s issues and try to fix them by giving advice, often failing to “take time to diagnose, to really, deeply understand the problem first.” ![]() Habit 5 shows us how we can cooperatively deal with situations that arise within Win/Win situations when we’re trying to work together, taking into account our differences. Habit 5: Seek First To Understand, Then To Be UnderstoodĬovey tells us early on in this chapter that “even if (and especially when) another person is not coming from a Win/Win paradigm, seek first to understand”. ![]() It involves asking ourselves not only what we want from a given situation but also what the other party wants. ![]() The Fifth habit of Stephen Covey’s “ The 7 Habits of Highly Effective People”, “Seek first to understand, then to be understood”, is also the first step in the process of last weeks’ 4 th habit: “Think Win/Win”. ![]()
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